Case Studies and Pilots

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Quantitative Assessment Tool: KPI Calculator (MS Excel File 19KB)

Qualitative Assessment Tool: Maturity Model (MS Word File 288KB)

Australia

A national pilot coordinated by the National Office for the Information Economy (NOIE) and project managed by Standards Australia, for a business to business (B2B) registry service and integration toolkit. This project aims to provide a public B2B infrastructure that promotes the use of internationally recognised open standards in e-business. The cost of compliance with standards, and the cost of connectivity between organisations using different financial management information systems (FMIS), is reduced.

Some jurisdictions are currently conducting FMIS review and replacement projects (eg. Victoria). The integration or improvement of e-commerce functionality is a major focus of these projects. Generally the approach is to standardise materials handling and FMIS across all hospitals.

Various jurisdictions, including Queensland, NSW and Victoria, are planning to conduct a trial on electronic tendering, that aims to progress the outcomes of the Standard Contract Terms and Conditions Working Group.

NSW

The ICT eHealth Project in NSW hospitals is aimed at investigating and identifying remedial action in information flows within the pharmacy, radiology, pathology and purchasing areas of hospitals. Interoperability between systems is a core focus of this project. In addition, the results of this project will be used to enable benchmarking within Australia and internationally.

NSW is currently implementing a whole-of-Government Electronic Marketplace, incorporating a single health electronic catalogue and electronic order placement capability. Core themes of this project include improved purchasing power, supply chain efficiencies and improved spend information for analysis.

QLD

Queensland Health is conducting a trial with key suppliers initially, including Johnson and Johnson, Baxter and Kimberley Clark and smaller suppliers later, that aims to conduct procurement processes electronically through system-to-system connectivity. This trial has achieved a breakthrough in terms of data transmission between different systems. Purchase order acknowledgement, goods dispatched and other procurement information is now transmitted electronically between trading partners. Queensland Health is developing the business case from the results of the trial, which demonstrates the costs and cost savings of reform. This case for reform provides the impetus for further reform projects in Queensland Health.

VIC

The e-Commerce within the Hospital Pharmaceutical Supply Chain project in Victoria will demonstrate a fully electronic supply chain in health. This collaborative project will link the purchasing and supply activities of the Monash Medical Centre hospital pharmacy and three suppliers including Clifford Hallum, H.S.A. and Orion Laboratories. Pharmhos and Advance Barcode Solutions are providing IT support. Multimedia Victoria is assisting the project through its E-Commerce Exhibitions Projects Programs (ECEPP).

Melbourne’s Peter MacCallum Cancer Institute with two companies in its consumables supply chain, is conducting a collaborative project focused on electronic bar code managed inventory across the chain. This project is assisted by the Victorian State Government Department of Innovation, Industry and Regional Development (DIIRD).

The Bays Hospital in Mornington is working on a project to demonstrate the use of web enabled hospital administration resource planning software to manage inventory and in-bound supply. The project is assisted by the Telstra Broadband Fund.

The Alfred Hospital in Melbourne is conducting a pilot project on inventory reduction and product standardisation. The project is assisted by the Victorian Hospital Industry Association and DIIRD.

WA

Johnson and Johnson Medical (JJM) has formed a partnership with St John of God Healthcare (SJGHC) in Western Australia to analyse their collective supply chains in order to establish improved Order to Payment processes. The primary objective to establish an automated transactional solution with minimal process re-engineering and cost implications (in the proof of concept phase), utilises each company’s current product data receptacles and establishes technologies that transmit orders from SJGHC's ERP (Oracle) to JJM's (SAP) without the need for human intervention. Believed to be the first of its' type in Australia, this collaborative solution has resulted in the elimination of data integrity based errors and their subsequent re-work requirements. As evidence of its success, the majority of orders sent by SJGHC are processed without human intervention and are picked, packed and sent by JJM within the hour. Despite being designed as an entry level solution, it has developed an enormous body of knowledge that the SJGHC /JJM collaboration can use to evolve e-commerce into other areas of opportunity within the supply chain.